Cleaning Messaging Server Subscriptions Give An Error failed: DB_NOTFOUND: No matching key/data pair found (Doc ID 1488221.1)

Last updated on SEPTEMBER 14, 2016

Applies to:

Oracle Communications Messaging Server - Version 7.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to delete non-existing mailbox subscriptions, the following error occurs.

  1. create a list of non-existing mailbox subscriptions. The following command creates a file named 'orphansub':
    # mboxutil -S -n -f orphansub
    
  2. use file orphansub as input file for action:
    # mboxutil -S -u -f orphansub
    
  3. 3. error appears
    # /opt/sun/comms/messaging64/sbin/mboxutil -S -u -f orphansub
    unsubscribe user/<user-id>/<folder> ... failed: DB_NOTFOUND: No matching key/data pair found
    invalid mailbox name: <folder>
    

 

Cause

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