Telephone Numbers Not Moving To Transitional Status After Disconnection

(Doc ID 1488384.1)

Last updated on AUGUST 08, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.16 to 6.2.1 [Release 6.0.16 to 6.2.0]
Information in this document applies to any platform.

Symptoms

 In service categories user has kept transitional time as 90 days period for business and organizational categories .Create a disconnect order and disconnect the TN . Telephone number status changed from In service to Disconnected status but not to Transitional status.

 Why  has the status not changed to Transitional  ? What needs to be done ? Is it a bug ?

Cause

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