Discount Purchase Disables BRM-Pipeline Synchronization (Doc ID 1488551.1)

Last updated on OCTOBER 09, 2012

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.0.0.0 to 7.3.0.0.1 [Release 7.3.0]
Information in this document applies to any platform.

Symptoms

On 7.3.0 BRM system, after the purchase of a discount on the account, there is no more communication to Pipeline via the account synchronization queue.

Steps to reproduce :

1. Create Plan with 10% Cycle Forward discount without any valid products.
2. Create an account with the above plan
3. Monitor the eai_js process :
         /event/notification/cycle/start is triggered, and the process remains waiting for /event/notification/cycle/end event

Any steps performed after this do not send the business events across to pipeline.

Cause

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