Unable to Add Network Elements to a Network System or Open Component Information for some Network Systems. (Doc ID 1488571.1)

Last updated on FEBRUARY 22, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

Users unable to add Network Elements or open the Component Information for some Network Systems.
As soon as you try to add a Network Element or click on the Component Information MSS throws an error and then crashes.

ERROR MESSAGE:
===========

  Error Number 6.
  Error text = Invalid DataWindow row/column specified.
  Window/Menu/Object = tv_netdes_networkdetail.
  Error Object/Control = tv_netdes_networkdetail.
  Script = of_sort_components.
  Line in Script = 18.

 

WORKAROUND:
=============
None

Cause

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