My Oracle Support Banner

Agile Product Lifecycle Management (PLM) Stability and Performance Troubleshooting Guide (Doc ID 1489016.1)

Last updated on APRIL 28, 2020

Applies to:

Oracle Agile PLM Framework - Version 9.1 and later
Information in this document applies to any platform.

Purpose

This document serves as a checklist-styled guide for troubleshooting stability and performance issues in Agile PLM application. Its intended audience includes support analysts and customers.

Troubleshooting Steps

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Purpose
Troubleshooting Steps
 Agile Product Lifecycle Management (PLM) Stability and Performance Troubleshooting Guide
 1. Issue Identification
 1.1 Service Unavailable or Interrupted
 Symptoms
 
 1.2 Slow Performance - Overall Slow Performance
 Symptoms
 
1.3 Slow Performance - Specific Use Cases
 Symptoms
 2. Service Unavailable or Interrupted
 
 2.1 Peripheral vs. Agile Core
 Information to Collect
 Diagnosis
 
 2.3 Agile Not Responsive
 Information to Collect
 Diagnosis
 
 2.4 Agile Restarted Itself
 Diagnosis
 
 3. Slow Performance - Overall Slow Performance
 Information to Collect
 Diagnosis
 
 4. Slow Performance - Specific Use Cases
 Information to Collect
 Diagnosis
 
 5. KB References
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.