Shared Discount Not Applied

(Doc ID 1489684.1)

Last updated on SEPTEMBER 24, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.0.0 [Release 7.4.0]
Information in this document applies to any platform.

Symptoms

We are using PCM_OP_CUST_MODIFY_CUSTOMER to add a service to an account and purchase products.
One of the product triggers the provisioning framework to add the unit to a discount sharing group.
It also generates a cycle forward event which should be discounted by the shared discount.

If we only purchase this product as part of the transaction then the discount is applied as expected.

If we purchase a 2nd cycle forward product in the same transaction then the discount does not apply.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms