Screens Update Generates Wrong EDRs With BALANCES=0 Instead of the Negative Value

(Doc ID 1491640.1)

Last updated on APRIL 09, 2015

Applies to:

Oracle Communications Network Charging and Control - Version 4.4.1 and later
Information in this document applies to any platform.

Symptoms

Updating a balance through the screen on negative balance buckets generates incorrect Event Data Record (EDR) values. Note that the balance itself is set correctly set to the required value. This problem only affects the EDR.

The "BALANCES=" tag, which corresponds to the balance before the charge shows a value of "0" for negative balances : it should should show the negative value of the (negative) balance as it was before the charge.

Example :

A subscriber has a balance of "-3" and recharge with "8" (negative cost), the EDR should show:

Changes

Recent upgrade of the Network Charging and Control installation to version 4.4.1.

Cause

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