Cannot Purchase Add-on Deals When Creating A Service In A Non-paying Child Account
Last updated on JULY 26, 2017
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.2.1.0.0 to 7.2.1.0.1 [Release 7.2.1]Information in this document applies to any platform.
Symptoms
On Oracle Communications Billing and Revenue Management(BRM), 7.2.1.0.0 version, when creating a new service in a non-paying child account the user can not purchase any addon deal.
If you create a non-paying child account and a service at the same time, it does not fail.
If you create a service in a regular account, it does not fail either.
If you purchase the add-on deal after creating the service, it works fine.
The opcode that produces/catches the error (fm_cust_create_acct) is called 3 times before it failed.
Cause
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