Cannot Purchase Add-on Deals When Creating A Service In A Non-paying Child Account
(Doc ID 1491801.1)
Last updated on FEBRUARY 03, 2019
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.2.1.0.0 to 7.2.1.0.1 [Release 7.2.1]Information in this document applies to any platform.
Symptoms
On Oracle Communications Billing and Revenue Management(BRM), 7.2.1.0.0 version, when creating a new service in a non-paying child account the user can not purchase any addon deal.
If you create a non-paying child account and a service at the same time, it does not fail.
If you create a service in a regular account, it does not fail either.
If you purchase the add-on deal after creating the service, it works fine.
The opcode that produces/catches the error (fm_cust_create_acct) is called 3 times before it failed.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |
| References |