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Query Regarding Held Work Orders In ASAP (Doc ID 1491841.1)

Last updated on JULY 23, 2024

Applies to:

Oracle Communications ASAP - Version 7.0.2 and later
Information in this document applies to any platform.

Goal

Below are queries regarding Held work orders.

The basic aim here is to put a WO in Held state and resume once the response from the downstream system is received. The Work Orders could be placed in Held status for a day or two (or even more in the case of  no response ).

Solution

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In this Document
Goal
Solution


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