'Ext Call to Get Records Per Page' Error on Financial Services Applications Screen - JDBC Entry Case Sensitive (Doc ID 1492381.1)

Last updated on SEPTEMBER 27, 2012

Applies to:

Oracle Financial Services Funds Transfer Pricing - Version 5.2 and later
Oracle Financial Services Profitability Management - Version 5.2 and later
Oracle Financial Services Asset Liability Management - Version 5.2 and later
Oracle Financial Services Analytical Applications Infrastructure - Version 7.2 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)

Symptoms

After installing Oracle Financial Services Profitability Management (PFT), Funds Transfer Pricing (FTP) and/or Asset Liability Management (ALM), when you go to Financial Services Applications, the top banner is missing, a red Oracle is displayed, and the following error appears when clicking on the Simplified Batch link:

Error while loading the page

Ext Call to get records per page to display for User Id: <user>: infodom: <Infodom> is failing

Additionally, the following error appears in the fsapps.log:

[13-09-12 09:23:25 AM] ~ DEBUG ~ FSAPPS ~ [COMMONAPP] Error failed to get connection from DBConnectionFactory

This error prevents the Financial Services interfaces from loading to the screen.

Steps to Reproduce:

  1. Log into OFSAA Infrastructure
  2. Go to Financial Services Applications
  3. Click on Administration > Simplified Batch

The error appears.

Cause

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