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User is getting below Incorrect Task Mnemonic error on fallout order creation (Doc ID 1492589.1)

Last updated on JANUARY 16, 2020

Applies to:

Oracle Communications Order and Service Management - Version 7.0.3 to 7.2.0 [Release 7.0.0 to 7.2]
Information in this document applies to any platform.

Goal

User is getting below Incorrect Task Mnemonic error on fallout order creation?

<> com.mslv.oms.automation.AutomationException: Incorrect Task Mnemonic
at oracle.communications.ordermanagement.automation.plugin.InnerEarExternalReceiverDispatcher.a(Unknown Source)
at oracle.communications.ordermanagement.automation.plugin.InnerEarExternalReceiverDispatcher.a(Unknown Source)
at oracle.communications.ordermanagement.automation.plugin.InnerEarExternalReceiverDispatcher.a(Unknown Source)
at oracle.communications.ordermanagement.automation.plugin.InnerEarExternalReceiverDispatcher.getClusterRequestContext(Unknown Source)
at oracle.communications.ordermanagement.cluster.message.ClusterMessageHandlerBean.onMessage(Unknown Source)
at com.mslv.oms.security.base.ControllerBean.processExternalListenerAutomationMessage(Unknown Source)
at com.mslv.oms.security.base.OMSController_h9cupp_EOImpl.processExternalListenerAutomationMessage(OMSController_h9cupp_EOImpl.java:2675)
 

Solution

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In this Document
Goal
Solution
References


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