Orders Are Processing Very Slowly And Sometimes Not Processing at all ( System Hangs ) (Doc ID 1492767.1)

Last updated on JULY 26, 2017

Applies to:

Oracle Communications ASAP - Version 7.0.0 to 7.0.2 [Release 7.0.0]
Information in this document applies to any platform.

Symptoms

The problem is that orders are processing very slowly and sometimes not processing at all ( system hangs ). When this occurs, user is restarting both OSM and ASAP servers manually.
This is happening intermittently.

CTRL Diag:

>> 023758.780:65: LOW:Reg Proc Param :355 :control/libcontrol/reg_proc.c
Reg Proc [log_event] Received with 6 Parameters
1 : appl_cd = NEP_PROD
2 : file = control/libcontrol/sleep.c
3 : reason = Error: setitimer() Failed: sec 0, usec 4226269451, Error 22
4 : line = 1233
5 : event = SYS_TERM
6 : event_log = 1
>> 023758.780:65: LOW:ASC_cprpcexec() :1238:control/libasc/ctlib.c

Changes

 

Cause

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