Dm_Ifw_Sync Not Starting On BRM 7.5

(Doc ID 1492857.1)

Last updated on NOVEMBER 27, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.
***Check for Relevance on 15-April-2014
Checked for relevance on 14-Oct-2015.


This issue happened on BRM 7.5 PS1 installed on IBM AIX on POWER Systems (64-bit) . Oracle Database version 11g (both server and client).

Trying to start dm_ifw_sync using start_dm_ifw_sync script, but getting the error:

This is because Oracle client is 64 bit and dm_ifw_sync is 32 bit application, so the library is not compatible. Changing LIBPATH to 32 bit's Oracle client, no problem with dm_ifw_sync, but dm_oracle doesn't start.

What env variables must be set to allow dm_ifw_sync uses 32 bit Oracle Client and dm_oracle uses 64 bit Oracle Client?

Current setting:

Oracle client 64 bit path is:

Oracle client 32 bit path is:



Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms