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How to View the Schema in Business Objects Giving Error Message "500 - Internal Error" (Doc ID 1493722.1)

Last updated on OCTOBER 03, 2016

Applies to:

Oracle Utilities Framework - Version 4.1.0 to 4.1.0.1.0 [Release 4.1]
Oracle Enterprise Taxation and Policy Management - Version 2.3.0 and later
Information in this document applies to any platform.

Goal

Encountering a  popup screen with error message "500 - Internal Error"when trying to view the schema in Business objects for a particular BO.  It is not showing schema details but throwing an error message.

Steps:
1. Menu-Admin Menu-System-Business Object and search for any BO objects
2. Click on "View Schema" link right hand side"
3. Popup windows comes with error message "500 - Internal Server Error".

Below error message is also appearing the weblogic logfile.
<Error> <HTTP> <BEA-101020> <[ServletContext@812270089[app:root module:root path:/ouaf spec-version:2.5]] Servlet failed with Exception
java.lang.NullPointerException
       at java.util.concurrent.ConcurrentHashMap.get(ConcurrentHashMap.java:768)
       at com.splwg.base.web.dynamicui.XSLTemplateCache.privateGetTransformer(XSLTemplateCache.java:58)
       at com.splwg.base.web.dynamicui.XSLTemplateCache.getTransformer(XSLTemplateCache.java:53)
       at com.splwg.base.web.schemaView.SchemaTransformUsingFile.transform(SchemaTransformUsingFile.java:50)
       at com.splwg.base.web.schemaView.SchemaTransformUsingFile.transformUsingXSLFile(SchemaTransformUsingFile.java:83)
 

Solution

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