My Oracle Support Banner

Customer Center Is Performing Very Slow In Case Of Large Accounts (Doc ID 1493920.1)

Last updated on DECEMBER 07, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.0.0 [Release 7.4.0]
Information in this document applies to any platform.

Symptoms

When searching for a large account with more children, the Customer Center is taking more than 30 minutes to display the account details.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.