Unable To Open .DOCX Or .XLSX Attachments In Argus 5.x When Using Documentum (Doc ID 1493924.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 5.1.3.4 and later
Information in this document applies to any platform.

Users uploaded .docx and .xlsx type files into Argus as case attachment, however after saving the case, the user can't open the attached file.

Users are experiencing “%pdf file not found” error.

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