POSLog Generated for a Tax Exempt Transaction Results in 'ORA-00001: unique constraint' Error When Imported into Central Office (Doc ID 1493946.1)

Last updated on OCTOBER 20, 2015

Applies to:

Oracle Retail Point-of-Service - Version 13.3 to 14.0 [Release 13.3 to 14.0]
Information in this document applies to any platform.

Symptoms

When attempting to import POSLog file using Oracle Retail Central Office (ORCO) User Interface (UI), the following error occurs:

 
Steps to Recreate:

Pre-Requisite: ORCO must be shut down such that the transaction is not already sent from Oracle Retail Point Of Service (ORPOS) via JMS.

1. Create a sale transaction with item X, add tax exempt and tender with cash.
2. POSLog is created.
3. Import POSLog into ORCO using POSLog import option.
4. Check the CO log file.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms