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Credit Control Notifications Not Working for Grant Cases (Doc ID 1495137.1)

Last updated on MARCH 06, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.0.0 [Release 7.4.0]
Information in this document applies to any platform.

Symptoms

Consider the following scenario:

The following 2 issues exist:

Problem 1

Even though thresholds are configured at |5|10|15 for the aggregator bucket the balance breach XML is not generated for this scenario.

However, when the usage comes for a charge of $502, first $500 is discounted from the bucket and $2 is charged and also accumulated in the aggregator non-currency bucket.

When the next usage comes for a charge of $5, the aggregator is added for the $5 and then now the aggregator is having a value of $7 and this breaches the fixed thresholds configured at 5, and it is generating the balance breach XML in this case.

Problem 2

When the impact is happening via discount, system is not able to monitor the non-currency bucket till the first balance bucket is created.

Expectation

BRM should generate the balance breach XML.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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