Customer Center Not Displaying Payment Type And Trans Id Correctly
(Doc ID 1495373.1)
Last updated on APRIL 08, 2019
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.0.0 [Release 7.4.0]Information in this document applies to any platform.
Symptoms
When posting a "Failed Payment Batch" for a cash payment, the reversal event which gets created does not have the "CASH_INFO".
Due to this, Customer Center throws an exception and Payment Type/Trans ID are not getting displayed correctly.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |