Customer Center Not Displaying Payment Type And Trans Id Correctly
Last updated on SEPTEMBER 24, 2016
Applies to:Oracle Communications Billing and Revenue Management - Version 220.127.116.11.0 to 18.104.22.168.0 [Release 7.4.0]
Information in this document applies to any platform.
When posting a "Failed Payment Batch" for a cash payment, the reversal event which gets created does not have the "CASH_INFO".
Due to this, Customer Center throws an exception and Payment Type/Trans ID are not getting displayed correctly.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms