Customer Center Not Displaying Payment Type And Trans Id Correctly (Doc ID 1495373.1)

Last updated on SEPTEMBER 24, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.0.0 [Release 7.4.0]
Information in this document applies to any platform.

Symptoms

When posting a "Failed Payment Batch" for a cash payment, the reversal event which gets created does not have the "CASH_INFO".
Due to this, Customer Center throws an exception and Payment Type/Trans ID are not getting displayed correctly.

Cause

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