Saving LDAP Configuration Results In Error: There is an exception occured during the search. Error Code 9. Job was cancelled due to this error! (Doc ID 1495474.1)

Last updated on JULY 02, 2019

Applies to:

Symptoms

On : 9.3.1.0 version, Directory Access Protocol

(Java Client) LDAP error
Trying to set up the Java Client LDAP node to synchronize to a Active Directory group with a CN of Agile_Users.
LDAP node is set up and on preview the error message below is given:
"There is an exception occured during the search. Error Code 9. Job was cancelled due to this error!"
Tried a simple user only set up and can preview all active users, but many of these are not agile users so do not need to be synchronized to Agile.

ERROR
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"There is an exception occured during the search. Error Code 9. Job was cancelled due to this error!"

STEPS
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The issue can be reproduced at will with the following steps:
1. Setup LDAP node in Agile Java Client
2. Preview User

Cause

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