Saving LDAP Configuration Results In Error: There is an exception occured during the search. Error Code 9. Job was cancelled due to this error! (Doc ID 1495474.1)

Last updated on AUGUST 21, 2016

Applies to:

Oracle Agile PLM Framework - Version 9.3.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 9.3.1.0 version, Directory Access Protocol

(Java Client) LDAP error
Trying to set up the Java Client LDAP node to synchronize to a Active Directory group with a CN of Agile_Users.
LDAP node is set up and on preview the error message below is given:
"There is an exception occured during the search. Error Code 9. Job was cancelled due to this error!"
Tried a simple user only set up and can preview all active users, but many of these are not agile users so do not need to be synchronized to Agile.

ERROR
-----------------------
"There is an exception occured during the search. Error Code 9. Job was cancelled due to this error!"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Setup LDAP node in Agile Java Client
2. Preview User

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms