Performance Issue Causes ReIM Application to Throw Errors Such as 'User Session Invalid' or 'Page Not Displayed'
(Doc ID 1496119.1)
Last updated on FEBRUARY 18, 2019
Applies to:Oracle Retail Invoice Matching - Version 13.2 and later
Information in this document applies to any platform.
A performance issue is causing the ReIM application to randomly throw errors such as 'User session invalid' or 'Page not displayed'.
ReIM application is showing various errors to various users:
Steps to Reproduce:
- This issue does not have specific steps to re-create.
- User faces this issue randomly, sometimes immediately after log-in and sometimes when saving an invoice header having 200+ items.
- One SQL query has been identified to execute multiple times for each invoice line, causing user to wait for 5-20 minutes and finally showing 'invalid user session' or 'page not displayed' error.
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