Unable to Generate Paper Report For a Case, Getting Error "(2147023170) XML ServiceRequest failed. \n)" (Doc ID 1496313.1)

Last updated on JUNE 20, 2017

Applies to:

Oracle Argus Safety - Version 6.0.5.1 and later
Information in this document applies to any platform.

Symptoms

We have one case where we cannot generate a draft CIOMS or Medwatch, this same case can generate a draft E2B.  

When trying to generate the draft cioms or medwatch we get the following error.  "(2147023170) XML ServiceRequest failed. \n)"

Cause

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