Settled Dispute Still Showing Amount In Disputed.

(Doc ID 1496993.1)

Last updated on NOVEMBER 11, 2012

Applies to:

Oracle Communications Billing and Revenue Management - Version to [Release 7.4.0]
Information in this document applies to any platform.


When a settlement is done without tax and corresponding dispute was done with tax, the tax amount was left disputed and it was not possible to settle it further.

As a result of this issue, one may find many of bill items in production system that have non-zero value disputed column but when you look through Customer center, they will show as resolved dispute.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms