Item Not Deleting from Item Basket when The EAN Code of the Item Is Scanned (Doc ID 1498588.1)

Last updated on SEPTEMBER 26, 2016

Applies to:

Oracle Retail Store Inventory Management - Version 13.1.4 to 13.2.9 [Release 13.1 to 13.2]
Information in this document applies to any platform.

Symptoms

When attempting to delete an item from the saved item basket by scanning the EAN code, the following error occurs: Scanned item is not exists in the item basket.

Steps to reproduce:

1. Scan EAN code of the items to create an item basket.
2. Save the Item Basket.
3. Go to Edit the same item basket.
4. Delete an item by scanning the EAN Code of the item.
5. Observe the error saying the Item does not exists in the item basket.

Changes

 

Cause

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