NPA NXX Falls Off From PSR Order Task Maintenance Screen

(Doc ID 1498624.1)

Last updated on JUNE 03, 2014

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.16 to 6.2.0 [Release 6.0.16 to 6.2.0]
Information in this document applies to any platform.


The NPA/ NXX  falls off  PSR orders after it is assigned on the Plan Selection tab of the Task Maintenance Screen. The issue is found in the 6.0.16 stream . 

Steps to reproduce the issue: 


1. Create a new PSR order

2. Assign a Prov-plan to it and while assigning the prov-plan populate the npa-nxx field on the same tab above .

3. The order is in View only mode now. Open the task Maintenance window and see that the npa-nxx field is empty now .


Please see the screens below  for clarity of the problem .


PSR ORDER.NOTE THE NPA/NXX has been entered .

COMPLETE THE ORDER Or Open the order and go to Task Maintenance  screen.NPA/NXX has fallen off.

Expected Behaviour :

When a user opens the Task Maintenance for a PSR , he should be able to see the NPA-NXX field which he entered


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