Error While Transmitting An E2B Attachment: Error Function Generate_New_Attachment Error No - 429, Error - ActiveX component can't create object

(Doc ID 1499190.1)

Last updated on JANUARY 09, 2015

Applies to:

Oracle Argus Interchange - Version 5.1.1 and later
Information in this document applies to any platform.
***Reviewed for currency: 08-Jan-2015***

Goal

The following was observed in the ESM ((Argus Interchange) Attachment log file and as a result an E2B case attachment file was not being sent as PDF:

"12-Oct-2012 7:35:15 PM:  ========== Start Transmit Process ========== "
"12-Oct-2012 7:35:16 PM: ESM Service Login to 'ARGUSPRD' Database with UserID 'ESM_LOGIN' Successfully"
"12-Oct-2012 7:35:16 PM: ESM Proc for AttachmentTransmission"
"12-Oct-2012 7:35:16 PM: >>Debug>> In Function Clean_Temp_Att_Folder"
"12-Oct-2012 7:35:16 PM: >>Debug>> No of files existing in folder C:\Program Files\Relsys\ESMService\DTDFiles\TempAttachments are 1"
"12-Oct-2012 7:35:16 PM: >>Debug>> Exit Function Clean_Temp_Att_Folder"
"12-Oct-2012 7:35:16 PM: Error Function Generate_New_Attachment Error No - 429, Error -  ActiveX component can't create object"
"12-Oct-2012 7:35:17 PM:  ========== Finish Transmit Process ========== "

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms