SPP Does Not Generate Planned Internal Repair Order When Depot Repair Organization Is The Same As The Warehouse Organization (Doc ID 1499588.1)

Last updated on FEBRUARY 16, 2017

Applies to:

Oracle Service Parts Planning - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Installation Issues

ACTUAL BEHAVIOR
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Users have a business case where they have Depot repair organization and warehouse modeled as a single depot repair organization. So they will have independent demands at the Depot repair org. SPP correctly creates Planned Repair Work Order (PRWO) for this organization. However since this is both the Depot Repair and Warehouse organization there is no Planned Internal Repair Order (PIRO, move out line) generated. Therefore users cannot release the PRWO as it will not generate the actual Repair Work Order.

EXPECTED BEHAVIOR
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In the case where the Depot Repair organization is the same organization as the warehouse, SPP should generate a Planned Internal Repair Order.

STEPS
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The issue can be reproduced at will with the following steps:
1. Responsibility: Service Supply Chain Planner
2. Run SPP plan
3. Review workbench output

Cause

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