OSM Managed Server Had an Automatic Restart Due To a Failure With the Persistent Store (Doc ID 1500423.1)

Last updated on APRIL 01, 2016

Applies to:

Oracle Communications Order and Service Management - Version 7.0.1 and later
Information in this document applies to any platform.
Currency checked on '02-APR-2016'

Goal

 

Receiving the following exceptions in the logs and the OSM managed server was automatically restarting

####<22-Oct-2012 11:23:32 o'clock CEST> <Error> <Store> <osmwebp01> <osm01_01> <[ACTIVE] ExecuteThread: '49' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <0941bbad8c306c4d:-7fa924d1:13a71e5df9e:-8000-000000000027fd1d> <1350897812416> <BEA-280074> <The persistent store "oms_jms_store_osm01_01" encountered an unresolvable failure while processing transaction "BEA1-0AFE5828573710F6ADB6". Shutdown and restart to resolve this transaction. weblogic.store.gxa.GXAException: weblogic.store.PersistentStoreException: weblogic.store.PersistentStoreFatalException: [Store:280019]There was an error while writing to a file store file
weblogic.store.gxa.GXAException: weblogic.store.PersistentStoreException: weblogic.store.PersistentStoreFatalException: [Store:280019]There was an error while writing to a file store file
    at weblogic.store.gxa.internal.GXAResourceImpl.registerFailedTransaction(GXAResourceImpl.java:607)
    at weblogic.store.gxa.internal.GXATransactionImpl.doOperationCallbacks(GXATransactionImpl.java:243)
    at weblogic.store.gxa.internal.GXAResourceImpl.prepare(GXAResourceImpl.java:1262)
    at weblogic.transaction.internal.XAServerResourceInfo.prepare(XAServerResourceInfo.java:1278)
    at weblogic.transaction.internal.XAServerResourceInfo.prepare(XAServerResourceInfo.java:500)
    at weblogic.transaction.internal.ServerSCInfo.startPrepare(ServerSCInfo.java:380)
    at weblogic.transaction.internal.ServerTransactionImpl.localPrepare(ServerTransactionImpl.java:2589)
    at weblogic.transaction.internal.ServerTransactionImpl.globalPrepare(ServerTransactionImpl.java:2236)
    at weblogic.transaction.internal.ServerTransactionImpl.internalCommit(ServerTransactionImpl.java:273)
    at weblogic.transaction.internal.ServerTransactionImpl.commit(ServerTransactionImpl.java:233)
    at weblogic.transaction.internal.CoordinatorImpl.commit(CoordinatorImpl.java:100)
    at weblogic.transaction.internal.CoordinatorImpl_WLSkel.invoke(Unknown Source)
    at weblogic.rmi.internal.BasicServerRef.invoke(BasicServerRef.java:589)
    at weblogic.rmi.internal.BasicServerRef$1.run(BasicServerRef.java:477)
    at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:363)
    at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:147)
    at weblogic.rmi.internal.BasicServerRef.handleRequest(BasicServerRef.java:473)
    at weblogic.rmi.internal.wls.WLSExecuteRequest.run(WLSExecuteRequest.java:118)
    at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
    at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)

 
 

Solution

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