One Tailor Made Product Is Getting Purchased By 2 Purchased Products Which Should Not Happen

(Doc ID 1500643.1)

Last updated on NOVEMBER 30, 2012

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.1.0 [Release 7.4.0]
Information in this document applies to any platform.

Symptoms

The tailor made product is getting purchased by 2 purchased products which should not happen. usually there should be one-to-one mapping between purchased product and the tailor made product.

e.g.

From the information below, it shows the tailo rmade product gets purchased by 2 different customers which should not happen:
Purchased_POID  ACCOUNT_OBJ  PROD_OBJ
13144956           13021870        13146492
13147644           13022157        13146492

Cause

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