Cannot Create PoolableConnectionFactory (ORA-01017: Invalid Username/password; Logon Denied ) (Doc ID 1501194.1)

Last updated on OCTOBER 10, 2014

Applies to:

Oracle Configuration Controls Governor - Version 5.5 and later
Information in this document applies to any platform.

Symptoms

On : CCG 5.5 version, Integra Apps

When attempting to log-in to the application, the following error occurs.

ERROR
-----------------------
Cannot create PoolableConnectionFactory (ORA-01017: invalid username/password; logon denied)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Attempt to log-in to CCG web application by entering the username, password and clicking on "Login" button.
2. See that the error reported above is displayed, and the user is not able to log in to the application.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot log in to the application.

Cause

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