Orders Are Failing With Caused By: Com.mslv.oms.handler.InternalErrorException: ORA-01031: insufficient privileges
(Doc ID 1501427.1)
Last updated on FEBRUARY 14, 2022
Applies to:
Oracle Communications Order and Service Management - Version 7.0.3 to 7.0.3 [Release 7.0.0]Information in this document applies to any platform.
Symptoms
Orders are failing with Caused by:
com.mslv.oms.automation.AutomationException: com.mslv.oms.automation.AutomationException: com.mslv.oms.handler.InternalErrorException: ORA-01031: insufficient privileges
ORA-06512: at "SYS.DBMS_SESSION", line 101
ORA-06512: at "ORDERMGMT.OM_SET_NODE_CTX_PKG", line 10
ORA-06512: at "ORDERMGMT.OM_ORDINST_VALUE_PKG", line 634
ORA-06512: at "ORDERMGMT.OM_ORDINST_VALUE_PKG", line 693
ORA-06512: at "ORDERMGMT.OM_WF_API", line 2999
ORA-06512: at "ORDERMGMT.OM_WF_API", line 3686
ORA-06512: at "ORDERMGMT.OM_WF_API", line 3762
ORA-06512: at "ORDERMGMT.OM_WF_API", line 2492
ORA-06512: at "ORDERMGMT.OM_WF_API", line 2761
ORA-06512: at "ORDERMGMT.OM_WF_API", line 3031
ORA-06512: at "ORDERMGMT.OM_WF_API", line 3686
ORA-06512: at "ORDERMGMT.OM_WF_API", line 3762
ORA-06512: at "ORDERMGMT.OM_WF_API", line 2492
ORA-06512: at "ORDERMGMT.OM_WF_API", line 2761
ORA-06512: at "ORDERMGMT.OM_WF_API", line 2931
ORA-06512: at "ORDERMGMT.OM_WF_API", line 3686
ORA-06512: at "ORDERMGMT.OM_WF_API", line 3762
ORA-06512: at "ORDERMGMT.OM_WF_API", line 5579
ORA-06512: at "ORDERMGMT.OM_WF_API", line 4312
ORA-06512: at "ORDERMGMT.OM_HANDLER_PKG", line 489
ORA-06512: at line 1
at com.mslv.oms.automation.plugin.AutomationEventHandlerImpl.a(Unknown Source)
at com.mslv.oms.automation.plugin.AutomationEventHandlerImpl.processMessage(Unknown Source)
at com.mslv.oms.automation.AutomationDispatcher.onLocalMessage(Unknown Source)
at oracle.communications.ordermanagement.cluster.message.e.a(Unknown Source)
at oracle.communications.ordermanagement.cluster.message.impl.c.a(Unknown Source)
at oracle.communications.ordermanagement.cluster.message.impl.c.a(Unknown Source)
at oracle.communications.ordermanagement.cluster.impl.a.a(Unknown Source)
at oracle.communications.ordermanagement.cluster.message.ClusterMessageHandlerBean.onMessage(Unknown Source)
at weblogic.ejb.container.internal.MDListener.execute(MDListener.java:466)
at weblogic.ejb.container.internal.MDListener.transactionalOnMessage(MDListener.java:371)
at weblogic.ejb.container.internal.MDListener.onMessage(MDListener.java:327)
at weblogic.jms.client.JMSSession.onMessage(JMSSession.java:4659)
at weblogic.jms.client.JMSSession.execute(JMSSession.java:4345)
at weblogic.jms.client.JMSSession.executeMessage(JMSSession.java:3821)
at weblogic.jms.client.JMSSession.access$000(JMSSession.java:115)
at weblogic.jms.client.JMSSession$UseForRunnable.run(JMSSession.java:5170)
at weblogic.work.ExecuteRequestAdapter.execute(ExecuteRequestAdapter.java:21)
at weblogic.kernel.ExecuteThread.execute(ExecuteThread.java:145)
at weblogic.kernel.ExecuteThread.run(ExecuteThread.java:117)
Caused By: com.mslv.oms.automation.AutomationException: com.mslv.oms.handler.InternalErrorException: ORA-01031: insufficient privileges
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |