Orders Are Failing With Caused By: Com.mslv.oms.handler.InternalErrorException: ORA-01031: insufficient privileges (Doc ID 1501427.1)

Last updated on AUGUST 28, 2017

Applies to:

Oracle Communications Order and Service Management - Version 7.0.3 to 7.0.3 [Release 7.0.0]
Information in this document applies to any platform.
Checked for relevance - May 21, 2014
Checked for relevance - Jan 4, 2016

Symptoms

Orders are failing with Caused by:

com.mslv.oms.automation.AutomationException: com.mslv.oms.automation.AutomationException: com.mslv.oms.handler.InternalErrorException: ORA-01031: insufficient privileges
ORA-06512: at "SYS.DBMS_SESSION", line 101
ORA-06512: at "ORDERMGMT.OM_SET_NODE_CTX_PKG", line 10
ORA-06512: at "ORDERMGMT.OM_ORDINST_VALUE_PKG", line 634
ORA-06512: at "ORDERMGMT.OM_ORDINST_VALUE_PKG", line 693
ORA-06512: at "ORDERMGMT.OM_WF_API", line 2999
ORA-06512: at "ORDERMGMT.OM_WF_API", line 3686
ORA-06512: at "ORDERMGMT.OM_WF_API", line 3762
ORA-06512: at "ORDERMGMT.OM_WF_API", line 2492
ORA-06512: at "ORDERMGMT.OM_WF_API", line 2761
ORA-06512: at "ORDERMGMT.OM_WF_API", line 3031
ORA-06512: at "ORDERMGMT.OM_WF_API", line 3686
ORA-06512: at "ORDERMGMT.OM_WF_API", line 3762
ORA-06512: at "ORDERMGMT.OM_WF_API", line 2492
ORA-06512: at "ORDERMGMT.OM_WF_API", line 2761
ORA-06512: at "ORDERMGMT.OM_WF_API", line 2931
ORA-06512: at "ORDERMGMT.OM_WF_API", line 3686
ORA-06512: at "ORDERMGMT.OM_WF_API", line 3762
ORA-06512: at "ORDERMGMT.OM_WF_API", line 5579
ORA-06512: at "ORDERMGMT.OM_WF_API", line 4312
ORA-06512: at "ORDERMGMT.OM_HANDLER_PKG", line 489
ORA-06512: at line 1

       at com.mslv.oms.automation.plugin.AutomationEventHandlerImpl.a(Unknown Source)
       at com.mslv.oms.automation.plugin.AutomationEventHandlerImpl.processMessage(Unknown Source)
       at com.mslv.oms.automation.AutomationDispatcher.onLocalMessage(Unknown Source)
       at oracle.communications.ordermanagement.cluster.message.e.a(Unknown Source)
       at oracle.communications.ordermanagement.cluster.message.impl.c.a(Unknown Source)
       at oracle.communications.ordermanagement.cluster.message.impl.c.a(Unknown Source)
       at oracle.communications.ordermanagement.cluster.impl.a.a(Unknown Source)
       at oracle.communications.ordermanagement.cluster.message.ClusterMessageHandlerBean.onMessage(Unknown Source)
       at weblogic.ejb.container.internal.MDListener.execute(MDListener.java:466)
       at weblogic.ejb.container.internal.MDListener.transactionalOnMessage(MDListener.java:371)
       at weblogic.ejb.container.internal.MDListener.onMessage(MDListener.java:327)
       at weblogic.jms.client.JMSSession.onMessage(JMSSession.java:4659)
       at weblogic.jms.client.JMSSession.execute(JMSSession.java:4345)
       at weblogic.jms.client.JMSSession.executeMessage(JMSSession.java:3821)
       at weblogic.jms.client.JMSSession.access$000(JMSSession.java:115)
       at weblogic.jms.client.JMSSession$UseForRunnable.run(JMSSession.java:5170)
       at weblogic.work.ExecuteRequestAdapter.execute(ExecuteRequestAdapter.java:21)
       at weblogic.kernel.ExecuteThread.execute(ExecuteThread.java:145)
       at weblogic.kernel.ExecuteThread.run(ExecuteThread.java:117)

Caused By: com.mslv.oms.automation.AutomationException: com.mslv.oms.handler.InternalErrorException: ORA-01031: insufficient privileges

Cause

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