java.lang.NullPointerException in collaborator logs after Demantra install and unable to access CW (Doc ID 1501768.1)

Last updated on OCTOBER 19, 2016

Applies to:

Oracle Demantra Demand Management - Version 7.3.1 and later
Information in this document applies to any platform.

Goal

Customer has installed Demantra and have stared Tomcat

On the front end when they try to access the Collaborator workbench they get the following message:

There are System errors. Please contact your system Administrator

Upon checking the collaborator logs it seems Tomcat it seems it did start properly and the following errors are in the collaborator logs

2012-10-25 13:51:04,960 PDT [main] WARN appserver.system: ODPM-10057: Object is not valid :
ODPM-00014: Series name 'POS Forecast Override' is proportional and unitized, but the
proportion Series name 'Final POS Forecast' is not unitized, therefore no updates will be
allowed on this series in unitized worksheet.
2012-10-25 13:51:06,579 PDT [main] ERROR spreadsheet.init: ODPM-70328: The following series expressions cannot be calculated due to circular
dependency:Calc Inventory, Receipts, REG Raw Order,
2012-10-25 13:51:08,738 PDT [main] DEBUG appserver.system: ODPM-30002: Start Loading Components
2012-10-25 13:51:08,756 PDT [main] DEBUG appserver.system: ODPM-30000: Loading Component: Oracle Demantra S&OP
2012-10-25 13:51:08,900 PDT [main] ERROR appserver.error:
java.lang.NullPointerException
at com.demantra.applicationServer.metaDataObjects.user.UserList.(UserList.java:376)
at com.demantra.applicationServer.metaDataObjects.component.Components.initComponent(Components.java:85)
at com.demantra.applicationServer.metaDataObjects.component.ComponentsListLoader.loadSystemComponents(ComponentsListLoader.java:71)
at com.demantra.applicationServer.metaDataObjects.component.ComponentsList.loadComponents(ComponentsList.java:600)
at com.demantra.applicationServer.metaDataObjects.component.ComponentsList.loadObjects(ComponentsList.java:1819)
at com.demantra.applicationServer.metaDataObjects.component.ComponentsList.getInstance(ComponentsList.java:190)
at com.demantra.applicationServer.start.main.StartMain.getComponentsList(StartMain.java:118)
at com.demantra.applicationServer.start.main.StartMain.startMain(StartMain.java:86)
at com.demantra.applicationServer.start.StarterServlet.initServer(StarterServlet.java:108)
at com.demantra.applicationServer.start.StarterServlet.init(StarterServlet.java:77)
at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1173)
at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:993)
at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:4149)
at org.apache.catalina.core.StandardContext.start(StandardContext.java:4458)
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1045)
at org.apache.catalina.core.StandardHost.start(StandardHost.java:722)
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1045)
at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:443)
at org.apache.catalina.core.StandardService.start(StandardService.java:516)
at org.apache.catalina.core.StandardServer.start(StandardServer.java:710)
at org.apache.catalina.startup.Catalina.start(Catalina.java:583)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:288)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:413)
2012-10-25 13:51:08,900 PDT [main] ERROR appserver.error:
java.lang.RuntimeException: java.lang.NullPointerException
at com.demantra.applicationServer.metaDataObjects.component.ComponentsList.loadObjects(ComponentsList.java:1834)
at com.demantra.applicationServer.metaDataObjects.component.ComponentsList.getInstance(ComponentsList.java:190)
at com.demantra.applicationServer.start.main.StartMain.getComponentsList(StartMain.java:118)
at com.demantra.applicationServer.start.main.StartMain.startMain(StartMain.java:86)
at com.demantra.applicationServer.start.StarterServlet.initServer(StarterServlet.java:108)
at com.demantra.applicationServer.start.StarterServlet.init(StarterServlet.java:77)
at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1173)
at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:993)
at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:4149)
at org.apache.catalina.core.StandardContext.start(StandardContext.java:4458)
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1045)
at org.apache.catalina.core.StandardHost.start(StandardHost.java:722)
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1045)
at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:443)
at org.apache.catalina.core.StandardService.start(StandardService.java:516)
at org.apache.catalina.core.StandardServer.start(StandardServer.java:710)
at org.apache.catalina.startup.Catalina.start(Catalina.java:583)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:288)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:413)
Caused by: java.lang.NullPointerException
at com.demantra.applicationServer.metaDataObjects.user.UserList.(UserList.java:376)
at com.demantra.applicationServer.metaDataObjects.component.Components.initComponent(Components.java:85)
at com.demantra.applicationServer.metaDataObjects.component.ComponentsListLoader.loadSystemComponents(ComponentsListLoader.java:71)
at com.demantra.applicationServer.metaDataObjects.component.ComponentsList.loadComponents(ComponentsList.java:600)
at com.demantra.applicationServer.metaDataObjects.component.ComponentsList.loadObjects(ComponentsList.java:1819)
... 22 more
2012-10-25 13:51:09,152 PDT [main] INFO tunnel.general: ODPM-50020: Servlet context initialization in progress.
2012-10-25 13:55:30,195 PDT [main] DEBUG appserver.system: Service Demantra Application Server/7.3.1.2 (249) Is Not Running.

 

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