Error 403--Forbidden In OSM Client (Doc ID 1502176.1)

Last updated on FEBRUARY 01, 2017

Applies to:

Oracle Communications Order and Service Management - Version 7.0.1 to 7.2.0 [Release 7.0.0 to 7.2]
Information in this document applies to any platform.
*******Currency Checked 01-Feb-2017********

Goal

 The goal is to resolve the below mentioned error and to login to the OSM client :

 

when I try the option to service all requests while redeploying the OSM application from the Weblogic console, I see the following stack trace :

<26-Oct-2012 2:26:40,457 IST PM> <INFO> <util.i> <Timer-6> <Setting concurrency level of oracle.communications.ordermanagement.util.cache.b to value50000>
<26-Oct-2012 2:26:40,469 IST PM> <INFO> <util.i> <Timer-6> <Setting concurrency level of oracle.communications.ordermanagement.orchestration.execution.e to valu e50000>
26 Oct, 2012 3:05:19 PM org.apache.beehive.netui.util.logging.Logger error
SEVERE: ServletContainerAdapter manager not initialized correctly.
java.lang.ClassNotFoundException: ilog.views.faces.IlvFacesController
at weblogic.utils.classloaders.GenericClassLoader.findLocalClass(Generic ClassLoader.java:296)
at weblogic.utils.classloaders.GenericClassLoader.findClass(GenericClass
Loader.java:269)
at java.lang.ClassLoader.loadClass(ClassLoader.java:307)
at java.lang.ClassLoader.loadClass(ClassLoader.java:252)
at weblogic.utils.classloaders.GenericClassLoader.loadClass(GenericClass
Loader.java:177)
at weblogic.servlet.internal.WebAnnotationProcessorImpl.processServlets(
WebAnnotationProcessorImpl.java:227)
at weblogic.servlet.internal.WebAnnotationProcessorImpl.processJ2eeAnnot
ations(WebAnnotationProcessorImpl.java:211)
at weblogic.servlet.internal.WebAnnotationProcessorImpl.processAnnotatio
ns(WebAnnotationProcessorImpl.java:107)
at weblogic.application.compiler.WARModule.processAnnotations(WARModule.
java:445)
at weblogic.application.compiler.EARModule.processAnnotations(EARModule.
java:227)
at weblogic.application.compiler.WARModule.merge(WARModule.java:492)
at weblogic.application.compiler.flow.MergeModuleFlow.compile(MergeModul
eFlow.java:23)
at weblogic.application.compiler.FlowDriver$FlowStateChange.next(FlowDri
ver.java:69)
at weblogic.application.utils.StateMachineDriver.nextState(StateMachineD
river.java:37)
at weblogic.application.compiler.FlowDriver.nextState(FlowDriver.java:36
)
at weblogic.application.compiler.FlowDriver$CompilerFlowDriver.compile(F
lowDriver.java:96)
at weblogic.application.compiler.ReadOnlyEarMerger.merge(ReadOnlyEarMerg
er.java:49)
at weblogic.application.compiler.flow.AppMergerFlow.mergeInput(AppMerger
Flow.java:88)
at weblogic.application.compiler.flow.AppMergerFlow.compile(AppMergerFlo
w.java:41)
at weblogic.application.compiler.FlowDriver$FlowStateChange.next(FlowDri
ver.java:69)
at weblogic.application.utils.StateMachineDriver.nextState(StateMachineD
river.java:37)
at weblogic.application.compiler.FlowDriver.nextState(FlowDriver.java:36
)
at weblogic.application.compiler.FlowDriver$CompilerFlowDriver.compile(F
lowDriver.java:96)
at weblogic.application.compiler.AppMerge.runBody(AppMerge.java:157)
at weblogic.utils.compiler.Tool.run(Tool.java:158)
at weblogic.utils.compiler.Tool.run(Tool.java:115)
at weblogic.application.compiler.AppMerge.merge(AppMerge.java:169)
at weblogic.deploy.api.internal.utils.AppMerger.merge(AppMerger.java:88)

at weblogic.deploy.api.internal.utils.AppMerger.getMergedApp(AppMerger.j
ava:63)
at weblogic.deploy.api.model.internal.WebLogicDeployableObjectFactoryImp
l.createDeployableObject(WebLogicDeployableObjectFactoryImpl.java:181)
at weblogic.deploy.api.model.internal.WebLogicDeployableObjectFactoryImp
l.createDeployableObject(WebLogicDeployableObjectFactoryImpl.java:163)
at weblogic.deploy.api.tools.SessionHelper.initialize(SessionHelper.java
:727)
at weblogic.deploy.api.tools.SessionHelper.initializeConfiguration(Sessi
onHelper.java:556)
at weblogic.deploy.api.tools.SessionHelper.initializeConfiguration(Sessi
onHelper.java:544)
at weblogic.deploy.api.tools.SessionHelper.initializeConfiguration(Sessi
onHelper.java:627)
at com.bea.console.utils.DeploymentConfigurationHelper$1.execute(Deploym
entConfigurationHelper.java:758)
at com.bea.console.utils.DeploymentUtils.runDeploymentAction(DeploymentU
tils.java:4718)
at com.bea.console.utils.DeploymentConfigurationHelper.initDeploymentCon
figuration(DeploymentConfigurationHelper.java:747)
at com.bea.console.utils.DeploymentConfigurationHelper.<init>(Deployment
ConfigurationHelper.java:352)
at com.bea.console.utils.DeploymentConfigurationManager.createDeployment
ConfigurationHelper(DeploymentConfigurationManager.java:238)
at com.bea.console.utils.DeploymentConfigurationManager.getDeploymentCon
figuration(DeploymentConfigurationManager.java:104)
at com.bea.console.utils.DeploymentUtils.getMergedModuleInfo(DeploymentU
tils.java:2882)
at com.bea.console.actions.app.DeploymentsControlTableAction.createAppli
cationNodes(DeploymentsControlTableAction.java:288)
at com.bea.console.actions.app.DeploymentsControlTableAction.getCollecti
on(DeploymentsControlTableAction.java:79)
at com.bea.console.actions.BaseTableAction.display(BaseTableAction.java:
46)
at com.bea.console.actions.BaseDisplayAction.execute(BaseDisplayAction.j
ava:94)
at org.apache.struts.action.RequestProcessor.processActionPerform(Reques
tProcessor.java:431)
at org.apache.beehive.netui.pageflow.PageFlowRequestProcessor.access$201
(PageFlowRequestProcessor.java:97)
at org.apache.beehive.netui.pageflow.PageFlowRequestProcessor$ActionRunn
er.execute(PageFlowRequestProcessor.java:2044)
at org.apache.beehive.netui.pageflow.interceptor.action.internal.ActionI
nterceptors.wrapAction(ActionInterceptors.java:91)
at org.apache.beehive.netui.pageflow.PageFlowRequestProcessor.processAct
ionPerform(PageFlowRequestProcessor.java:2116)
at com.bea.console.internal.ConsolePageFlowRequestProcessor.processActio
nPerform(ConsolePageFlowRequestProcessor.java:262)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.ja
va:236)
at org.apache.beehive.netui.pageflow.PageFlowRequestProcessor.processInt
ernal(PageFlowRequestProcessor.java:556)
at org.apache.beehive.netui.pageflow.PageFlowRequestProcessor.process(Pa
geFlowRequestProcessor.java:853)
at org.apache.beehive.netui.pageflow.AutoRegisterActionServlet.process(A
utoRegisterActionServlet.java:631)
at org.apache.beehive.netui.pageflow.PageFlowActionServlet.process(PageF
lowActionServlet.java:158)
at com.bea.console.internal.ConsoleActionServlet.process(ConsoleActionSe
rvlet.java:256)
at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:414)
at com.bea.console.internal.ConsoleActionServlet.doGet(ConsoleActionServ
let.java:133)
at org.apache.beehive.netui.pageflow.PageFlowUtils.strutsLookup(PageFlow
Utils.java:1199)
at com.bea.portlet.adapter.scopedcontent.ScopedContentCommonSupport.exec
uteAction(ScopedContentCommonSupport.java:686)
at com.bea.portlet.adapter.scopedcontent.ScopedContentCommonSupport.rend
erInternal(ScopedContentCommonSupport.java:266)
at com.bea.portlet.adapter.scopedcontent.StrutsStubImpl.render(StrutsStu
bImpl.java:107)
at com.bea.netuix.servlets.controls.content.NetuiContent.preRender(Netui
Content.java:292)
at com.bea.netuix.nf.ControlLifecycle$6.visit(ControlLifecycle.java:428)

 

Solution

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