New Promotion Can't Be Created Because Of User Security Changes On Promotion Status (Doc ID 1502357.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Demantra Predictive Trade Planning - Version 7.3.0 and later
Information in this document applies to any platform.

Symptoms


PROBLEM
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Customer would like to restrict some of the users from making changes to a promotion once the promotion is beyond certain status. For this reason, they have added Read Only security to promotion status for specific users. However, putting this type of security caused problems for user. A user can't create a new promotion from a promotion which is already at committed status. Even the option to create a new promotion is grayed out.

Customer expectation is to have at list the New Promotion option available.

STEPS
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Change a user security to Read Only for Committed status. This will prevent a user from making changes to a promotion when it is at Committed status.
Find a promotion which is already at Committed status. Try to create a new promotion from this promotion. The option to create a new promotion is grayed out.
The system should allow creating a new promotion regardless of promotion status.

BUSINESS IMPACT
----------------------
Users can't plan for next year's promotions. This is a major problem.

Cause

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