RDC Onsite cannot open CRFs: The data entry window has encountered an unexpected error (Doc ID 1503790.1)

Last updated on NOVEMBER 05, 2012

Applies to:

Oracle Clinical Remote Data Capture Option - Version 4.5.3 to 4.6.6 [Release 4.5.3 to 4.6.2]
Information in this document applies to any platform.

Symptoms

When trying to open a CRF in RDC Onsite 4.6.5 you get the error: The data entry window has encountered an unexpected error and will shut down. This is a known problem (See document [ID 559352.1]) but unfortunately the solutions in the document do not solve the problem.

 

Cause

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