Users are Having Problems to Validate and to Assign Provisioning Plans to Some PSR PRI Trunk Orders.
(Doc ID 1504038.1)
Last updated on FEBRUARY 03, 2019
Applies to:Oracle Communications MetaSolv Solution - Version 6.0.15 and later
Information in this document applies to any platform.
Users are having problems to Validate Order to Assign Provisioning Plans for PSR orders with PRI trunks.
- It is taking MSS almost 7 minutes to complete the Order Validation process.;
- When Finish Order is used it is taking over 1 hr to complete and sometimes it crashes.
After validation the Task Generation works normally by using Options » Task Generation option.
But in this case users need to use the Finish Order feature to assign a Pre Provisioning Plan to the order.
MSS takes a lot of time and crashes.
Order validation is taking too long, giving the impression the application froze.
There may be potentially impacting 100 or more orders in the same situation.
A data-related error occurred. Please use the detail button for more information.
PBPackageError: SAXException - xml parser error
FWK005 parse may not be called while parsing.
• Click OK, a new message: " Unable to communicate with application server POT045. "
• Click Abort >> MSS crashes.
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