OFSAA Screens Are Hanging or Erroring Out With 'Error while loading the page' Requiring Frequent Reboot of Web Server (Doc ID 1504072.1)

Last updated on MAY 22, 2017

Applies to:

Oracle Financial Services Profitability Management - Version 5.2 and later
Oracle Financial Services Analytical Applications Infrastructure - Version 7.2.9 and later
Oracle Financial Services Funds Transfer Pricing - Version 5.2 and later
Oracle Financial Services Asset Liability Management - Version 5.2 and later
Oracle Financial Services Hedge Management and IFRS Valuations - Version 5.5 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications Infrastructure (OFSAAI)
Oracle Financial Services Analytical Applications (OFSAA)
Oracle Financial Services Profitability Management (PFT)
Oracle Financial Services Funds Transfer Pricing (FTP)
Oracle Financial Services Asset Liability Management (ALM)
Oracle Financial Services Hedge Management and IFRS Valuations (HM/IFRS)

Symptoms

On OFSAA, after using the application for some time, the Financial Services Application link and screen no longer comes up unless the services are bounced. The following error is found in the FUSIONSUBSYSTEMSService.log:

ERROR

[FUSIONSUBSYSTEMS] Oct 29,12 18:38:07 : [CONNECTIONS]
java.sql.SQLException: Internal error: Cannot obtain XAConnection weblogic.common.resourcepool.ResourceLimitException: No resources currently available in pool INFODOM to allocate to applications, please increase the size of the pool and retry..
at weblogic.common.resourcepool.ResourcePoolImpl.reserveResourceInternal(ResourcePoolImpl.java:577)
at weblogic.common.resourcepool.ResourcePoolImpl.reserveResource(ResourcePoolImpl.java:342)
at weblogic.common.resourcepool.ResourcePoolImpl.reserveResource(ResourcePoolImpl.java:329)
at weblogic.jdbc.common.internal.ConnectionPool.reserve(ConnectionPool.java:417)
at weblogic.jdbc.common.internal.ConnectionPool.reserve(ConnectionPool.java:324)
at weblogic.jdbc.common.internal.ConnectionPoolManager.reserve(ConnectionPoolManager.java:94)
at weblogic.jdbc.common.internal.ConnectionPoolManager.reserve(ConnectionPoolManager.java:63)
at weblogic.jdbc.jta.DataSource.getXAConnectionFromPool(DataSource.java:1677)
at weblogic.jdbc.jta.DataSource.refreshXAConnAndEnlist(DataSource.java:1475)
at weblogic.jdbc.jta.DataSource.getConnection(DataSource.java:446)
at weblogic.jdbc.jta.DataSource.connect(DataSource.java:403)

Additionally, several screens may throw Error while loading page errors while a large number of batches or processes are also being run:

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms