Error Cannot Save Your Change When Uploading a New File Attachment

(Doc ID 1504171.1)

Last updated on FEBRUARY 15, 2017

Applies to:

Oracle Agile PLM Framework - Version 9.3.0.2 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Unable to add file from Web Client and error occurs.

ERROR
---------------
Error on Web Client:  Cannot save your changes. You have an error.

Error in Server log:

com.agile.util.exception.CMAppException: FOLDER0052275 already exists
at com.agile.pc.cmserver.base.BaseService.createAttachmentByNumber(BaseService.java:4413)
at com.agile.pc.cmserver.base.BaseService.createAttachment(BaseService.java:4565)
at com.agile.pc.cmserver.base.BaseService.addFiles(BaseService.java:4611)
at com.agile.pc.cmserver.base.CMSessionBean.addFiles(CMSessionBean.java:3847)
at com.agile.pc.cmserver.user.UserSessionBean_qy39gj_EOImpl.addFiles(UserSessionBean_qy39gj_EOImpl.java:2503)
at com.agile.ipa.pc.CMObjectBase.wCmaddFiles(CMObjectBase.java:4460)
at com.agile.ui.pcm.common.ObjectViewHandler.uploadFileAttachments(ObjectViewHandler.java:13633)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into Web Client
2. Open one item, and goto Attachment tab
3. Add file

Cause

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