Network Load Balancer Configuration Not Working In OSM Clustered Environment (Doc ID 1504265.1)

Last updated on SEPTEMBER 14, 2017

Applies to:

Oracle Communications Order and Service Management - Version 7.0.0 to 7.2.0 [Release 7.0.0 to 7.2]
Information in this document applies to any platform.

Goal

This note aims to inform customers of that the configuration of Network Load Balancers is outside the extent of support and presents a specific example.

In a system with the following setup:

The NLB VIP and ports for the cluster (i.e managed server 1 and 2 which are hosting OSM) were configured via the weblogic admin console.

When on cluster environment both Managed Servers tried accessing via NLB VIP address, this is the error the user gets:


The same configuration is working fine when using software load balancing (i.e. achieved through a proxy server)
 

Solution

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