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CCB, ETPM, BI, and RMB Print and Display Bills (Doc ID 1504386.1)

Last updated on OCTOBER 04, 2021

Applies to:

Oracle Utilities Framework - Version 2.0.10 and later
Oracle Utilities Customer Care and Billing - Version 1.5.20 and later
Oracle Public Sector Revenue Management - Version 2.1.5 and later
Oracle Utilities Business Intelligence - Version 2.0.1 and later
Oracle Financial Services Revenue Management and Billing - Version 1.0 and later
Information in this document applies to any platform.

Goal

 

**Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

OUAF/FW - Oracle Utilities Framework
ETM/ETPM - Oracle Enterprise Taxation and Policy Management
CCB/CC&B - Oracle Utilities Customer Care and Billing
OUBI - Oracle Utilities Business Intelligence
RMB/ORMB - Oracle Revenue Management and Billing
TUGBU - Tax Utilities Global Business Unit

The customer in this note is using TUGBU product CCB (Customer Care and Billing). This same information also applies to TUGBU products ETPM, BI, and RMB.

We have a requirement where letters need to be generated in mass out of CCB. These letters are generated based on Customer Contacts created. Users should be able to view these letters online when they go to Customer Contact and select display letter. This is possible when I integrate CCB with BI, but from what I understand, BI does not print letters in mass.

Is there any suggestion on how I can achieve this. (Display letter online and Printing in mass). Is there any Printing Vendor which can integrate with CC&B to support above requirements.
 

Solution

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