Cannot Use the Change Password Screen to Change Passwords
(Doc ID 1505099.1)
Last updated on AUGUST 04, 2020
Applies to:Oracle Communications Network Charging and Control - Version 4.4.1 to 5.0.0 [Release 4.4 to 5.0]
Information in this document applies to any platform.
When using the Service Management System (SMS) -> Operator Functions -> Change Password screen, the logged in user's password can not be changed, despite entering the correct password, resulting in this incorrect warning message appearing:
As a workaround, a different user with sufficient administrative permissions, can reset a user's password in the SMS -> Operator Functions -> User Management -> User tab and use the Set Password button to change their password.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document