Cannot Use the Change Password Screen To Change My Password
(Doc ID 1505099.1)
Last updated on AUGUST 09, 2018
Applies to:Oracle Communications Network Charging and Control - Version 4.4.1 to 5.0.0 [Release 4.4 to 5.0]
Information in this document applies to any platform.
When using the Service Management System (SMS) -> Operator Functions -> Change Password screen, the logged in user's password can not be changed, despite entering the correct password, resulting in this incorrect warning message appearing: "You have entered the Old Password incorrectly. Please try again."
As a workaround, a different user with sufficient administrative permissions, can reset a user's password in the SMS -> Operator Functions -> User Management -> User tab and use the Set Password button to change their password.
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