BEA-100028: Could Not Deserialize Session Data.

(Doc ID 1505127.1)

Last updated on MARCH 20, 2018

Applies to:

Oracle Communications Order and Service Management - Version 7.2.0 to 7.2.0 [Release 7.2]
Information in this document applies to any platform.
***Checked for relevance on 15-Oct-2015***


 A User is getting the following error in the OSM 7.2 log file and all the automated tasks are in the  received state.  The following error is received.


####<Oct 30, 2012 2:00:14 PM GST> <Error> <HTTP Session> <dx244> <AdminServer> <[STANDBY] ExecuteThread: '92' for queue: 'weblogic.kernel.Default (self-tuning)'> <testuser> <> <cd06e09aa0c805b7:-66b53bab:13a6f316081:-8000-0000000000162a18> <1351591214163> <BEA-100028> <Could not deserialize session data.
java.lang.ClassNotFoundException: javax.faces.component.UIComponent
at weblogic.utils.classloaders.GenericClassLoader.findLocalClass(
at weblogic.utils.classloaders.GenericClassLoader.findClass(
at weblogic.utils.classloaders.ChangeAwareClassLoader.findClass(
at java.lang.ClassLoader.loadClass(
at java.lang.ClassLoader.loadClass(


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms