BEA-100028: Could Not Deserialize Session Data. (Doc ID 1505127.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Communications Order and Service Management - Version 7.2.0 to 7.2.0 [Release 7.2]
Information in this document applies to any platform.
***Checked for relevance on 15-Oct-2015***

Goal

 A User is getting the following error in the OSM 7.2 log file and all the automated tasks are in the  received state.  The following error is received.

 

####<Oct 30, 2012 2:00:14 PM GST> <Error> <HTTP Session> <dx244> <AdminServer> <[STANDBY] ExecuteThread: '92' for queue: 'weblogic.kernel.Default (self-tuning)'> <testuser> <> <cd06e09aa0c805b7:-66b53bab:13a6f316081:-8000-0000000000162a18> <1351591214163> <BEA-100028> <Could not deserialize session data.
java.lang.ClassNotFoundException: javax.faces.component.UIComponent
at weblogic.utils.classloaders.GenericClassLoader.findLocalClass(GenericClassLoader.java:297)
at weblogic.utils.classloaders.GenericClassLoader.findClass(GenericClassLoader.java:270)
at weblogic.utils.classloaders.ChangeAwareClassLoader.findClass(ChangeAwareClassLoader.java:64)
at java.lang.ClassLoader.loadClass(ClassLoader.java:306)
at java.lang.ClassLoader.loadClass(ClassLoader.java:247)

Solution

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