How does Channel Browse work, what categories are visible for the channel in InfoCenter? (Doc ID 1505196.1)

Last updated on FEBRUARY 10, 2016

Applies to:

Oracle Knowledge - Version 8.2 and later
Information in this document applies to any platform.

Symptoms

All channel categories available to the channel are seen in infocenter.  Even the ones that have no articles using them.

note:  there is a feature request to not show categories with no articles - Bug 17488277 - Feature Req - add to tag call to only browse channel categories with articles

Sometimes when a non root category is added in Information Manager, it is not available on InfoCenter when clicking on the channel and the category entry that contains the new category.

Cause

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