Short Duration Assignments Not Visable On Gantt Due to Users Zoom Level (Doc ID 1505313.1)

Last updated on NOVEMBER 12, 2012

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.0 to 2.1.0.3 [Release 2.0 to 2.1]
Information in this document applies to any platform.

Symptoms

It is common to have completed assignments with a duration of less than 5 minutes (Ex. 5 minute meter read).  No matter what time scale the Gantt view is in we need to have some icon representation of past and future work on a Crew Shift. Low completion time Activities either allocated to a Crew Shift or completed are not viewable at most time scales or are inconsistently displayed.  When these assignments disappear from the Gantt chart it gives the dispatcher the false impression that the crew has not been working assignments.  All assignments should be displayed on the Gantt chart at any zoom level, even if the representation is ony 1 pixel wide.

Cause

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