Save Metadata Error: 'Reporting Line for Management Accounting [3829] Unknown Error' (Doc ID 1505563.1)

Last updated on OCTOBER 26, 2015

Applies to:

Oracle Financial Services Enterprise Financial Performance Analytics - Version 5.6 to 5.6 [Release 5]
Oracle Financial Services Analytical Applications Infrastructure - Version 7.2.9 to 7.2.12 [Release 7]
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA) 7.2.x

Symptoms

When implementing Oracle Financial Services Profitability Analytics (PFTBI) 5.6, when you go to Administration > Save Metadata and save the PFTBI metadata items, most save successfully but the following two items fail with an unknown error:

Reporting Line for Management Accounting [3829] Unknown error
Reporting Line in Reporting Currency [3829] Unknown error

Additionally, the following error exists in the UMMService.log in $FIC_APP_HOME/common/FICServer/log:

[UMMLOG] Nov 2,12 21:50:08 : [HIERARCHYWRITER]Unable to Save Hierarchy : HREPLNMA
[UMMLOG] Nov 2,12 21:50:08 : [HIERARCHYMAINTAINER]
java.lang.Exception: populateHierArrtable : fillHierTableDir 5
    at com.iflex.fic.metadata.xmlio.HierarchyWriter.writeIntoElementMasterTable(HierarchyWriter.java:277)

You cannot continue with the PFTBI Cube creation process until you resolve these errors.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms