FlowPerspectiveTaskNotFoundException Happens And Order Stops On Amending Status. (Doc ID 1507134.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Communications Order and Service Management - Version 7.0.3 and later
Information in this document applies to any platform.

Symptoms

User is getting the following error while completing the amend order.
   
  ####<Oct 22, 2012 9:02:38 AM IST> <Error> <oms> <XXXX>
  <osm703.patch15> <[ACTIVE] ExecuteThread: '0' for queue:
  'weblogic.kernel.Default (self-tuning)'> <oms-internal>
  <BEA1-0D57B433D127304030D6> <> <1350876758230> <BEA-000000>
  <amendorder.AmendOrderMDB: Failed to process amendment for order ID [25]
  amendment order ID [27]
  com.mslv.oms.handler.order.cache.compensation.FlowPerspectiveTaskNotFoundExce
  ption: orderID[25histID[725]
      at com.mslv.oms.handler.order.cache.compensation.p.a(Unknown Source)
      at com.mslv.oms.handler.order.cache.compensation.p.b(Unknown Source)
      at com.mslv.oms.handler.order.cache.compensation.p.a(Unknown Source)
      at com.mslv.oms.handler.order.cache.compensation.p.b(Unknown Source)
      at com.mslv.oms.handler.order.cache.compensation.p.b(Unknown Source)
      at com.mslv.oms.handler.order.cache.compensation.p.c(Unknown Source)
      at com.mslv.oms.handler.order.cache.compensation.p.a(Unknown Source)
      at com.mslv.oms.handler.order.cache.compensation.z.c(Unknown Source)

Cause

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