Error Executing OSM Automator Task (Doc ID 1507838.1)

Last updated on SEPTEMBER 20, 2017

Applies to:

Oracle Communications Order and Service Management - Version 7.2.0 and later
Information in this document applies to any platform.
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*****currency check on 20-Sep-2017*****

Symptoms

Customer has reported that they are receiving below mentioned error while executing the order in their environment :

Brief extract of relevant log is as follows:
  

<03-Oct-2012 10:11:49,278 CAT PM> <INFO> <teswtosm01.New_Automation> <ExecuteThread: '14' for queue: 'oms.automation'> <Creating automation plugin [class oracle.communications.ordermanagement.automation.plugin.XQueryReceiver] jndi[AutTask01.automatedtask.teswtosm01.New_Automation] built using SDK version [7.2.0.0.0]>
<03-Oct-2012 10:11:49,414 CAT PM> <WARN> <teswtosm01.New_Automation> <ExecuteThread: '14' for queue: 'oms.automation'> <Attempting to clean up references to bad EJB
references>
<Oct 3, 2012 10:11:49 PM CAT> <Warning> <oms> <BEA-000000> <teswtosm01.New_Automation: Attempting to clean up references to bad EJB references>
<03-Oct-2012 10:11:49,431 CAT PM> <ERROR> <automation.AutomationDispatcher> <ExecuteThread: '14' for queue: 'oms.automation'> <Failed to execute plugin[/automation/plugin/internal/task/TeswtOSM01/1.0.0.0.0/AutTask01/do] due to java.lang.NullPointerException>

 

Cause

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