Page Can Not Be Displayed Error After Clicking On "Log Into Order And Service Management " (Doc ID 1508449.1)

Last updated on JANUARY 22, 2015

Applies to:

Oracle Communications Order and Service Management - Version 6.3.1 to 7.2.4 [Release 6.3 to 7.2]
Information in this document applies to any platform.

Symptoms

While trying to login to OSM Task Webclient we are receiving a "Page cannot be displayed error " after clicking on "Log into Order and Service Management ".
This error is for random users.

Cause

Sign In with your My Oracle Support account

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