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Reallocated Orders are Not Removed From Original Crew's 'Out Of Range' Workstation Because Message Expired Based on recallTimeoutSecs Parameter (Doc ID 1508628.1)

Last updated on JUNE 05, 2024

Applies to:

Oracle Utilities Mobile Workforce Management - Version 1.5.0 and later
Information in this document applies to any platform.

Symptoms

A crew had orders assigned to him before a dispatcher reallocated and dispatched each order to another crew.  These orders were not removed from the original crew's mobile workstation. The original crew was not connected (Out of Range) to the server at the time.

Cause

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