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LDAP Sync Utility "unexpected error occured while reading group's members" (Doc ID 1508983.1)

Last updated on DECEMBER 05, 2019

Applies to:

Primavera Portfolio Management - Version 7.5 and later
Information in this document applies to any platform.

Symptoms

Active Directory Synchronization Tool (commonly called "LDAP Sync Utility")

ISSUE
-----------------------

When connecting to a Windows Active Directory container that includes users from more than one domain only users from the local domain are included in the syncronization (created / updated in PPM). The following errors occur in the prosight.log:

ERROR
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STEPS
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The issue can be reproduced at will with the following steps:
1. Configure LDAP Sync Utility to sync with more than one domain
2. Run LDAP Sync Utility
3. Errors received in prosight.log / only users from local domain are included in PPM

Changes

 

Cause

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In this Document
Symptoms
 Active Directory Synchronization Tool (commonly called "LDAP Sync Utility")
Changes
Cause
Solution
References


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